Italian Davi company has supplied two of their machines to take part in EXXON Mobil’s sand oil extraction project here in North America. The machines are a profile bending machine and a plate roll. The machines will be used to make parts for the extraction of oil from sandy deposits.
The fields are far away from urban locations, so it was crucial that the DAVI remote service system would allow to remotely connect to DAVI CUSTOMER CARE, enabling Davi service technicians to help on-line with trouble-shooting and application support without being on-site.
Another factor which was important in EXXON Mobil’s selection of Davi was the presence having spare parts ready for delivery and local DAVI technical experts at the DAVI’s Customer Support Center in Dallas, Texas.